Now Sell on WhatsApp in India. We help companies build strong customer relationships through WhatsApp – the world’s most popular messaging app!
“Carry-out” your ordering, delivery, and checkout processes over WhatsApp with hello24’s cutting-edge ecommerce WhatsApp chatbot
Upload customer data bases and set up your campaigns with a couple of clicks.
Our conversational AI platform provides answers to your most frequently asked questions
Trusted by 500+ Online Brands
Average increase in sales
Of all companies’ customer conversations can be automated
Open rate for hello24 message campaigns
Average user rating
Convert through chats
Unlock a whole new ‘live-commerce’ channel where the customers can directly interact with WhatsApp chatout and checkout on WhatsApp.
- A “Personal Salesperson” for everyone!
Proprietary AI engine with pre-built e-commerce conversational flows.
- Improve sales by enabling 2-click payment on the chat
Leverage our pre-integrated payment gateways for payment on WhatsApp!
- Boost revenue by recovering abandoned carts
Send customized message to customers on WhatsApp API for smartly abandoned cart recovery.
Conversation and Conversion in one place
A beautiful & intuitive UI that integrates WhatsApp Business API free with commerce backend. Bringing your product catalog & checkout experiences into conversational journeys
- Do customer service on WhatsApp and improve your customer engagement
- Ability to view & modify customer order while chatting.
- Save dozens of hours via customer support automation.
- Keep track of crucial conversations with tags so that you can find them easily.
AI – driven customer engagement for positive marketing automation
Shorten lead-times and boost revenue using WhatsApp marketing automation.
- Sales qualification and funnel automation
Identify and qualify the most relevant leads.
- Cross-sell and up-sell at the right moment
Share relevant product messages on WhatsApp at right time, right place!
- Elevate retention with WhatsApp automation
Tap into the power of targeted rewards, promotions and discounts with our conversational AI platform.
Enterprise Grade Security
ISO 27001:2013ISO – Information Security Management certified systems
Encrypted Data-In-TrasitSHA-256 Encrypted HTTPS
Access ControlsTo protect against web exploits and bots
Storage EncryptionAES-256 encryption to protect cloud storage
Frequently Asked Questions
What all can I do with the Shopify integration?
View the Shopify customer profile and order info of an ongoing chat session. View, edit, cancel, duplicate and create new Shopify orders within the hello24 dashboard.
Can I manage Facebook & Instagram?
We support Facebook Messenger, post & ad post comments, Instagram post & ad post comments. Coming soon: Instagram DMs.
What if I want to re-use a number? I already have a WhatsApp number to talk to my customers.
Yes you can re-use a number but you’d need to delete your existing WhatsApp account before we activate it as your Official WhatsApp API number.
Once my number is activated, can I reinstall WhatsApp on my phone?
No. That would be like trying to install WhatsApp on 2 numbers. Once a number is setup on the API, it cannot be used on a phone.
Does hello24 give me a number or may I set up my own number as my Official WhatsApp number?
Bring your own number. You can give us any valid number (from any country) and we can set it up as your Official WhatsApp API number. We will send a One Time Password (OTP) to verify that you own the number. Remember that once you set up a number on the Official WhatsApp API, you cannot downgrade to a WhatsApp Business Account or regular WhatsApp Account.
What is the Green Tick Mark?
Notable companies can qualify for the Verified Green Tick Mark. hello24 has partnered with official providers of the WhatsApp API.
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